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Opening the doors on the PCEHR: Hunter Medicare Local
Tue 15th May 2012
Hunter Urban Medicare Local is signing up people to the PCEHR using an innovative approach: a shopfront in a downtown mall. Joshua Gliddon reports. The Challenge: To match patients with their IHIs and sign them up to the PCEHR.The Approach: Patients are being approached where they are - in a shopping mall in downtown Newcastle. The Outcomes: Hunter Urban is on track to hit its goal of 20,000 sign-ups by June 2012. The Lessons Learned: Because of the high level of GP computerisation, many consumers think an ehealth system is already in place...   more

Case Study: South Australia goes large to transform care
Wed 9th May 2012
South Australia Health is in the middle of the largest e-health project in the state’s history. Will Turner reports.The Challenge: Deliver a state-wide information rich electronic health record and clinical support system.The Approach: Customise a globally successful off the shelf solution with SA Health clinician-led teams. The Outcomes: Transformation of how healthcare professionals do their work via a higher degree of information at point of care.The Lessons Learned: Clinician engagement and leadership in major e-health projects is vital to...   more

Secure messaging connects all players
Wed 2nd May 2012
The Northern Territory has played host to the latest step in the nation’s e-health journey, reports Will Turner.The Challenge: Enabling the electronic exchange of clinical information between different healthcare providers.The Approach: Development of a national secure messaging specification and integrating it into healthcare provider clinical software.The Outcomes: More secure, reliable and rich information transmission across the health system.The Lessons Learned: Development and integration of this kind of technology requires...   more

UK telehealth saves lives and money
Thu 26th April 2012
The results are in on how the UK is doing telehealth, and the numbers are staggering. Will Turner reports.The Challenge: One quarter of the UK population living with long term chronic illness.The Approach: A trial of 6,000 patients involving biometric monitoring where patients take and transmit health readings through to clinicians who then monitor and advise the patient.The Outcomes: Major reductions in mortality rates and hospital admissions.The Lessons Learned: Upfront investment in telehealth based prevention saves public health dollars...   more

Hunter’s cloud finds silver lining for older Australians
Wed 18th April 2012
Delivery of quality round-the-clock care to aged care recipients has received a boost thanks to a new virtual decision support technology. Will Turner reports.The Challenge: Delivering quality clinical care to aged care residents after hours.The Approach: Adoption of a cloud-enabled application on smartphones and tablets that provides a video link between a GP and the care worker at the patient’s bedside.The Outcomes: Aged care facility staff are empowered to make clinically informed decisions about what action to take with a patient.The...   more

Kids at Westmead go virtual for diabetes
Tue 3rd April 2012
A pioneering telehealth initiative is helping kids with diabetes in regional areas – and assisting clinicians to see more patients in less time. Josh Gliddon reports. The Challenge: To replace on-site visits to diabetic kids in regional areas with teleconsults. The Approach: Clinicians at the Childrens Hospital at Westmead, and at the regional centre, connect using Microsoft Lync to monitor children with diabetes. The Outcomes: Clinicians can see more patients, and the results are stored electronically for comparison over time. The...   more

ACT creates high-tech, high-touch mental health care
Tue 3rd April 2012
A new way of helping adults with mental health issues is being pioneered in the ACT. Its tech-rich environment offers high-level care to patients - and added support for clinicians. Will Turner reports.The Challenge: Creation of a state of the art psychiatric unit.The Approach: Consultation with consumers, carers and clinicians, along with the incorporation of the latest information technology and design innovations.The Outcomes: A patient-centred model of care that optimizes recovery and long term wellbeing.The Lessons Learned: A focus on...   more

Ramsay Healthcare signs up for social media
Tue 20th March 2012
Ramsay Healthcare has embarked on a social media program to communicate with clients, plus educate and support staff. The Challenge: Embrace social media to serve and reach clients and staff. The Approach: A social media “guru” was employed. The company uses LinkedIn, Twitter, Facebook and YouTube. The Outcomes: A higher level of interaction and service to clients. The Lessons Learned: Staff need education in social media. Clients expect to be answered promptly. The Upside for: Clinicians: The organisation hasn’t yet touched too deeply on the...   more

Remote Australians show city folk how it’s done
Wed 14th March 2012
It is all systems go in the Northern Territory, home to a Wave 2 site of the PCEHR program. And despite the widespread attention, NEHTA’s technical hitch has had little impact on the pilot site integrating its Shared Electronic Heath Record (SEHR) with the national system due to begin on 1 July. Will Turner reports.The Challenge: Expand the Northern Territory’s electronic health record system across three state/territories. The Approach: Leverage the existing system, combine it with new PCEHR functionality and introduce it to new locations...   more

Silver Chain maps Google for aged care visits
Tue 6th March 2012
Google Maps has found a home in aged care as Western Australia’s Silver Chain links in-house software with the internet giant, leading to better patient outcomes and cost savings. Joshua Gliddon reports. The Challenge: Deliver timely care to over 40,000 clients scattered across Western Australia. The Approach: Silver Chain developed a custom suite of applications and integrated Google Maps, providing real-time routing and tracking for carers. The Outcomes: Up to 50 percent reduction in distances travelled by carers, and significant...   more
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